Identity verification

The University is only able to accept and process police check applications if it is satisfied that the application is made by the individual concerned, or by a person authorised to submit the application on the individual's behalf (such as a parent, legal guardian or authorised agent). This is done by:

Minimum identity document requirements

Police check applicants are required to have a valid University of Melbourne student card and provide at least three additional documents prior to each police check, comprising one document from each of the following categories:

Commencement of Identity

  • Full Australian birth certificate (not an extract or birth card)
  • Current Australian passport (not expired)
  • Australian visa current at time of entry to Australia as a resident or tourist*
  • ImmiCard issued by Immigration and Border Protection that enables you to provide your visa and/or migration status and enrol in services
  • Certificate of identity issued by Foreign Affairs and Trade to refugees and non-Australian citizens for entry to Australia
  • Document of identity issued by Foreign Affairs and Trade to Australian citizens or persons who have the nationality of a Commonwealth country for travel purposes
  • Certificate of evidence of resident status.

* A Visa Entitlement Verification Online (VEVO) printout can be accepted.

Note: Each identity document only counts once. Different documents are required from each category.

Participation in Community (Primary Use)

  • Current Australian driver licence, learner permit or provisional licence issued by a state or territory, showing a signature and/or photo and the same name as claimed
  • Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
  • Current passport issued by a country other than Australia with a valid entry stamp or visa*
  • Current proof of age or photo identity card issued by an Australian Government agency in your name, with a signature and photo
  • Current shooters or firearms licence showing a signature and photo (not minor or junior permit or licence)
  • For persons under 18 years of age with no other Primary Use in Community Documents, a current student identification card with a signature or photo.

* The Australian Government requires all visitors to Australia to have a valid Australian visa. Where an international passport (current) is being present as a primary use in the community document, a current Australian Visa must be included. A Visa Entitlement Verification Online (VEVO) printout is an accepted record of current visa status.

Note: Each identity document only counts once. Different documents are required from each category.

Participation in Community (Secondary Use)

  • Certificate of identity issued by Foreign Affairs and Trade
  • Document of identity issued by Foreign Affairs and Trade
  • Convention travel document secondary (United Nations) issued by Foreign Affairs and Trade
  • Foreign government issued documents (for example, driver licence)
  • Medicare card
  • Enrolment with the Australian Electoral Commission
  • Security guard or crowd control photo licence
  • Evidence of right to an Australian government benefit (Centrelink or Veterans' Affairs)
  • Consular photo identity card issued by Foreign Affairs and Trade
  • Photo identity card issued to an officer by a police force
  • Photo identity card issued by the Australian Defence Force
  • Photo identity card issued by the Australian Government or a state or territory government
  • Aviation Security Identification Card
  • Maritime Security Identification Card
  • Credit reference check
  • Australian tertiary student photo identity document (not issued by the University of Melbourne)
  • Australian secondary student photo identity document
  • Certified academic transcript from an Australian university
  • Trusted referees report
  • Bank card
  • Credit card.

Note: Each identity document only counts once. Different documents are required from each category.

The combination of identity documents you provide must collectively contain the following information:

  • Full name
  • Date of birth
  • Photograph on the Category One or Category Two document.

Identity documents should be submitted through the Forms tab in Sonia. For some documents, you will be asked to input details from the document and it will be automatically verified using the Australian Government's Document Verification Service. For other documents, you will need to upload a scan or photograph of the document for University staff to review.

Tip: Make sure the scan or photograph shows the entire document clearly.

Remember! Once they're cleared in Sonia, identity documents are only valid for 30 days. You need to complete your identity verification and submit your police check application within that time.

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Document Verification Service

The University of Melbourne is an approved user of the Document Verification Service (DVS) managed by the Commonwealth Government's Department of Home Affairs. The DVS confirms that the details on particular identity documents match the records held by the government authority that issued the document.

When submitting identity documents through Sonia, the following document types will be automatically submitted to the DVS for verification:

  • Birth certificates*
  • Citizenship certificates
  • Driver lincences
  • ImmiCards
  • Marriage certificates*
  • Medicare cards
  • Passports
  • Visas

* Verification of these document types is only currently available for documents issued in New South Wales, Tasmania or Victoria. Additional states and territories will be available in the future.

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Facial verification

In addition to meeting the minimum identity document requirements prior to each police check, students are required to undergo a one-time facial verification. This is used to confirm the link between you and your claimed identity. Once complete, your Facial Verification check will be cleared in Sonia and will remain valid for the duration of your enrolment.

In order to complete the one-time facial verification, you need to present an eligible photo identity document to an appropriate University staff member in person or via videoconference (in exceptional circumstances only). The staff member will confirm that the photo and name on the document matches your actual face and the University's records.

International students: Facial verification is completed when you first arrive at the University and have to show staff your passport in order to collect your Student ID card. If this is not reflected in your Sonia portal, please contact us.

Photo identity documents acceptable for facial verification are:

  • Current Australian or overseas passport
  • Current Australian driver licence, learner permit or provisional licence issued by a State or Territory
  • Current proof of age or photo identity card issued by an Australian Government agency
  • Current shooter or firearm licence (not minor or junior permit or licence).

Note: The original document must be presented. Certified copies cannot be accepted.

To complete facial verification, speak to staff in your department or visit the Health Hub.

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Additional information

  • Incorrect details and previous names

    Previous names

    If some of your identity documents are issued under a previous name, such as a maiden name, you need to provide evidence of the name change with your identity document submission. Acceptable evidence is:

    • Change of name certificate issued by the Australian Registry of Births, Deaths and Marriages
    • Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not acceptable).

    Identity documents issued under a different family name will not be verifiable by the DVS. Contact the Health Hub for advice on how to submit these documents.

    Incorrect details in the student record

    Students are required to ensure their student record contains their legal name. The identity document submission forms in Sonia will pre-fill with your family name and date of birth from your official student record to prevent against identity fraud. If this information is incorrectly recorded on your student record, you will need to get this changed before you can proceed.

    How do I notify the University of a change to my name or personal details?

  • Identity documents in other languages

    If you need to provide an identity document in a language other than English, you must also provide an accredited translation from the National Accreditation Authority for Translators and Interpreters.

  • Special provisions for applicants unable to meet the minimum identity document requirements

    We recognise that in exceptional circumstances an individual may not be able to meet the minimum proof of identity requirements. Special provisions exist to assist police check applicants in this situation.

    Contact the Health Hub

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Australian Police Check