Audiology: Jane Dao

A family history of hearing loss inspired Jane Dao to train as an audiologist, a role in which she now helps people from all walks of life.

Jane Dao

Jane Dao completed both a Bachelor of Science and a Master of Clinical Audiology at the University of Melbourne. Since graduating from her audiology studies in 2017, her role has taken her all over Australia.

Why did you choose to study at the University of Melbourne?

I decided to pursue the Master of Clinical Audiology at the University of Melbourne because of its outstanding academic reputation and the renowned audiology program, which offered the opportunity to be educated and mentored by leading experts in the field of audiology.

The program’s comprehensive curriculum, encompassing robust theoretical knowledge and hands-on practical training, prepares you for a successful career in clinical or research audiology.

What are your strongest memories from the University of Melbourne?

My time at University of Melbourne was a transformative period filled with growth, learning, friendships, and wonderful experiences. My fondest memories are of our remarkable cohort, many of which I am fortunate enough to maintain both friendships and professional connections with.

What drew you to the field of audiology?

Having a grandmother with profound hearing loss in both ears and a history of hearing impairment across multiple generations has been a significant influence on my passion for audiology.

Observing the challenges and experiences faced by my family members with hearing loss, as well as witnessing the transformative impact of audiological interventions, has driven my dedication to this field.

Tell us more about your current role and how your studies helped you prepare for it.

My role involves the assessment, diagnosis, management, and rehabilitation of individuals with hearing impairment from infants to complex adults. I work closely with clients to identify their hearing concerns and provide personalised treatment plans to improve their quality of life through better communication and auditory function.

The Master of Clinical Audiology program provided me with a strong foundation in audiological principles, advanced diagnostic techniques, and evidence-based interventions. The academic excellence, mentorship, practical training, and research exposure all contributed to shaping me into a competent and compassionate professional in the field of audiology.

What does a typical work day look like for you?

Most days are predominantly spent at a hearing clinic, with visits to homes and nursing homes every fortnight. My schedule encompasses a diverse range of appointments, including hearing assessments, hearing aid fittings, follow ups and annual reviews, and engaging with stakeholders.

I am fortunate to have the opportunity to work with paediatric infants through to the frail and elderly, under various programs such as the Hearing Services Program (voucher and specialist services via the Community Service Obligations program), National Disability Insurance Scheme (NDIS), Hearing Assessment Program - Early Ears (HAP-EE), and private clients.

What are some career highlights so far?

One of the significant highlights was the opportunity to work with a diverse range of clients and witnessing the positive impact audiological interventions had on their lives. Helping individuals overcome communication challenges and improve their hearing abilities has been a rewarding and gratifying experience.

I have had the privilege to work in the First Nations Services Unit at remote communities, support children foster their speech and language development and provide specialist services for adults with complex communication needs, across four states in Australia.

What motivates you?

During my studies, I was motivated by a combination of the passionate and inspiring lecturers, supportive peers and the encouragement of my family. Now, in my career, I am committed to making a positive impact on the lives of others. This commitment serves as a constant motivation to deliver the highest quality of care and service.

What is the most unexpected thing you’ve learned along the way?

As a student, I would have never imagined that my job would lead me to complete an accredited 4WD Course. However, this opportunity opened doors to work in remote communities, providing me with one of the most unforgettable and enriching experiences I could have ever envisioned.